As a learning professional, I create a wide variety of training materials from formal in-person or eLearning courses down to informal, supplemental job aids. Some of my favorite projects (that I can share) are listed below. Check out my PORTFOLIO for more.
- Created Uscreen.tv site for Futuro Sólido USA offering educational, animated videos on health insurance benefits for English and Spanish speakers.
- Created animated videos about health insurance benefits: Out-of-Pocket Costs, HSA Education
- Standardized the referral management process for a new referral center impacting 300,000+ patients per year.
- Designed employee handbook for startup call center
- Managed major project to develop and implement QA to startup call center
- Implemented an LMS for a startup call center and transitioned PowerPoint trainings into e-learning courses cutting down the onboarding process from 5 weeks to 3 weeks.
- Transitioned learning materials to match re-branding
If you have a project that you need help with and would like to meet with me, please contact me via email (firstname.lastname@example.org) or social media.